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What Are The DSL Advantages?

  • Always online. No dialup, no waiting, no interruptions.

  • Get fast loading web pages every time, just like watching TV. Even graphic intensive web pages load lightning fast!

  • Use your phone or fax while you're online researching, gaming, or downloading files.
    Speeds up to 10 times faster than ISDN and up to 100 times faster than standard 28.8 Kbps modems.
    Unlike regular modem (Internet connectors) and ISDN access, DSL is "always on," you're always connected to the Internet.

  • You won't believe how easy it is to switch from Internet turtle speed to Internet lightning speed.
    Data security that exceeds other technologies.

  • No per minute charges.

Is HyperSpeed DSL/Huntleigh Telcom Technical Support Available For Me at 4:00 AM?

  • Tech support is open 24 hours a day, 7 days a week. If you have a problem with your connection just call us at 832-0100 (in El Paso) or (800) 777-7317 (outside of El Paso).

How Do I PreQualify for DSL service?

What is DSL?

  • DSL: Digital Subscriber Line
    New technology enabling more bandwidth than users have ever had. It runs over existing copper wires; standard phone lines between you (the end user) and the telephone company.

Does DSL Have Any Security Issues Like Cable Modems?

  • No. DSL is not a shared network service like cable modems, which means that one end-user can not see what's on a neighbor's computer using DSL. The service is a private dedicated connection from the end-user to the network.

What Does DSL Mean for You?

  • DSL gives you great data transmission speed at home or at work.

  • It's extremely affordable.

  • No dialing, you're always connected to the Internet.

What is ADSL?

  • ADSL: Asymmetric Digital Subscriber Line.

  • This new technology allows ordinary phone lines to become high-speed digital lines for fast Internet access.

  • Data travel faster downstream than upstream because it is asymmetrical. Is there an ideal user for DSL?

  • Corporate network access is enabled for telecommuters.

  • Multi-player gaming and other multimedia applications.

  • People who want video on demand and video catalogs.

  • The SOHO market.

What is SDSL?

  • SDSL: Symmetric Digital Subscriber Line.

  • This new technology allows ordinary phone lines to become high-speed digital lines for fast Internet access.

  • Data travel at the same rate downstream as upstream because it is symmetrical.

  • Ideal Users for SDSL are: Small to large companies, People who wish to serve web pages or streaming media, video conference users.

Why Isn't Everyone Using DSL?

  • Distance limitations: A central office the has DSL equipment must be within 17,500 feet of your location.

Is DSL Available in My Area?

  • Call the friendly HyperSpeed DSL sales department at: (800) 777-7317 and include your phone number and complete address. We will let you know immediately if you qualify for DSL.

Does DSL Provide Regular Phone Service Also?

  • HyperSpeed DSL does provide POTS (Plain Old Telephone Service) on the DSL line. This means that your regular phone service is left alone. That means you can plug a telephone, fax machine, regular modem, or answering machine into the DSL line in addition to the DSL modem/router. Simultaneous use of POTS service does not interfere with your DSL bandwidth.

Can ISDN Lines Converted to DSL?

  • ISDN lines are ideal and can almost always be converted to DSL.


How Do I Get The Equipment?
The installer brings it all out with him.


What Are Hardware Costs?

  • Pricing will vary. Click here to see price list.


Can Different DSL Hardware be Used?

  • No. You must use what is supplied by HyperSpeed DSL.


Can I Do The Install Myself Instead of HyperSpeed DSL?

  • In some cases yes, but it is not generally advisable.

Why Do I Need HyperSpeed DSL if New Edge Networks Supplies the DSL?

  • HyperSpeed DSL acts as your internet service provider. New Edge Networks is the company that acutally provides the DSL service but none of the extras such as email, webspace, billing etc. Also New Edge Networks only sells through dealers and not direct to the public. You can think of it much like: General Motors builds cars but does not sell them to the public, you must go through a dealer to purchase their product.


What if My DSL Line Goes Down?

  • First check to see if you have a good connection.

  • Check DSL circuits.

  • Call Tech Support at: (800) 854-6010

Will My POTS (Plain Old Telephone Service) Go Down Too?

  • Regular telephone service is rarely affected.


Comparing DSL, Cable Modems, Analog Modems, ISDN

  • DSL: Telephone companies providing high bandwidth services to home and business using their existing telephone cable infrastructure. Bandwidths up to 6.0Mbps, provide a greater range of frequencies enabling more information to be sent and received.

  • Cable modems: Great access speeds with some drawbacks. One drawback is that of being broadcast-oriented, thus, producing SHARED signals between subscribers in a specific area. And, with many subscribers in each specific area, the bandwidth lessens. In addition, cable access is only available in a limited area. There is no choice regarding providers. Cable companies are not experienced as Internet Service Providers.

  • Analog modems: This is the most common form of data communications available today but, analog modems are extremely limited by the telephone company's voice bandwidth service. Current analog modems are achieving rates of only 56Kbps, whereas the slowest DSL connection is 144Kbps. This technology uses a telephone service as is. A digital to analog conversion for transmission is performed onto the network and vice versa on the receiving end.

  • ISDN: This technology has been around for many years. With the increase of Internet usage its popularity is beginning to increase due to the limitations of analog modems. It requires a phone company to install services within their phone switches to support it's digitally switched connection service. It provides digital service in increments of 64Kbps channels. The maximum being two at a total of 128k. You incur minute by minute charges. Plan on phone bills exceeding $500 a month if you rely heavily on the Internet.



Hyperspeed DSL is a service of:
Huntleigh Telecom Group 106 Camille Drive. El Paso Texas 79912-4500
Phone: (915) 832-0100 or (800) 777-7317
Fax: (915) 832-0107 or (800) 814-0704
Web: www.htg.net
Email:

©2002 Huntleigh Telecom Group

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